very nice place and area. bed very comfortable and room was stylish. two things, my VIP status was not recognized and the warm water in shower took ages to come, and wasn't really hot (apparently known)

Had to move rooms because the AC couldn’t cool room. The second room wasn’t much better, as it never got below 72. Get better AC in the rooms, it’s Austin in July. Also, the rectangular toilets were super weird and hard to flush. The staff was lovely and did their best.

Great place, only complaint is that the sheets on one of the beds had a big tear!

Food was great. Great location. Comfortable bed

Staff was A1! Super pleasant, extremely helpful, and genuinely nice — truly made the stay feel welcoming. The hotel itself is historic, which comes with a certain charm (and a bit of a historical scent). They did have a strong fragrance in the hallway near the rooms, which might be lovely to some, but I personally found it overwhelming. I stayed in the petit queen room, which was spacious with high ceilings. However, the windows were frosted, so there was no view or natural light coming in. That detail should really be disclosed ahead of time, especially for guests who might feel claustrophobic. I honestly felt a bit like I was in Flowers in the Attic. The bathroom was visually nice but extremely compact — the corner shower was so small I had to keep turning the water off and on to bathe. The sink was tiny and squeezed into a corner, flanked by two narrow mirrors. Definitely felt more like an RV setup than a hotel bathroom. That said, the bed was okay comfy and the room had both AC and a ceiling fan. Large TV. Overall, I’m giving this place 4 stars. It’s truly a beautiful property with standout staff — just be aware of the quirks that come with a historic hotel.